Digital Navigator Services
Fund trained digital navigators who help households sign up for service, access devices, use online tools, and build digital confidence.

Native Network has broken down the NTIA Tribal Broadband Connectivity Program Round 3 and the Native Entities Grant Program into clear, practical funding pathways. Our team helps you translate broadband goals into eligible activities, organize documentation, align project scope with grant requirements, and build a stronger narrative for successful submission.
Use & Adoption projects focus on helping Tribal members, households, businesses, elders, students, and community institutions meaningfully access, afford, and use broadband services. These activities are especially valuable where broadband service is available or being deployed, but adoption barriers remain due to cost, digital skills gaps, limited devices, lack of awareness, or lack of local technical support.
Fund trained digital navigators who help households sign up for service, access devices, use online tools, and build digital confidence.
Develop community-facing outreach that explains the value of broadband for education, telehealth, employment, entrepreneurship, public services, and family connectivity.
Support enrollment fairs, one-on-one assistance, community events, and household support to help residents subscribe to service and available affordability programs.
Create a structured affordability program to compare available plans, coordinate with providers, track eligibility, and help prevent disconnections where allowable.
Provide training for broadband construction, fiber installation, wireless deployment, network operations, customer support, cybersecurity, and help desk roles.
Create a formal onboarding process so subscribers understand service, equipment, billing, Wi-Fi setup, online portals, support channels, and account expectations.
Provide free or reduced-cost broadband service to eligible households through a properly structured program paid directly to the service provider.
Fund systems that help administer customer enrollment, subsidy tracking, billing, reporting, service tickets, and program compliance.
Support computer labs, libraries, elder centers, learning centers, workforce centers, and other Tribal facilities where residents can access broadband-enabled services.
Develop a plan for keeping adoption programs, digital literacy services, affordability support, and operational systems viable beyond the grant period.
Provide beginner through advanced digital skills training including basic computer use, online safety, email, video conferencing, telehealth, online learning, and public services.
Provide approved computing devices to eligible participants who complete required digital skills training tied to measurable learning outcomes.
Fund staff responsible for coordinating digital inclusion, outreach, training, device programs, data collection, partnerships, and performance reporting.
Acquire, refurbish, configure, secure, and distribute laptops or tablets to eligible Tribal households with tracking and support procedures.
Help residents access telehealth through training, technical assistance, private access spaces, devices, connectivity support, and appointment navigation.
Support students, adult learners, and families with online education tools, virtual tutoring, digital homework support, and training for caregivers.
Help Tribal entrepreneurs and businesses use e-commerce, online payments, digital marketing, cloud tools, bookkeeping software, and cybersecurity tools.
Support community use of online Tribal portals, permitting, payments, emergency alerts, enrollment services, public meetings, and digital government services.
Provide community training on phishing prevention, password security, privacy, fraud prevention, device protection, and safe internet practices.
Conduct surveys, usage tracking, focus groups, participant evaluations, and outcome reporting to measure adoption barriers and community impact.
Broadband Infrastructure projects focus on building, expanding, improving, or acquiring broadband facilities and telecommunications equipment needed to provide qualifying broadband service. These projects are most appropriate when Tribal households, businesses, and community anchor institutions remain unserved or lack access to reliable broadband service.
Deploy fiber optic infrastructure directly to homes, businesses, and community anchor institutions on Tribal lands.
Build final network connections that deliver broadband service from network facilities to homes, businesses, and anchor institutions.
Construct or acquire transport infrastructure connecting Tribal communities to upstream networks, internet exchange points, or regional providers.
Fund backhaul facilities that improve capacity, reliability, redundancy, and upstream connectivity for Tribal service areas.
Deploy towers, radios, antennas, spectrum-based solutions, and customer premises equipment to connect hard-to-reach or dispersed locations.
Combine fiber backbone facilities with fixed wireless last-mile service to reach more households cost-effectively while preserving upgrade paths.
Connect schools, libraries, clinics, public safety buildings, Tribal offices, elder centers, housing authorities, and other community facilities.
Construct or upgrade core routers, aggregation equipment, switching systems, optical transport, network shelters, and operating facilities.
Build backup routes, alternate transport links, failover systems, and disaster recovery improvements to reduce outage risk.
Acquire long-term rights to fiber strands, transport capacity, or other broadband facilities needed to deliver service.
Fund engineering, route design, GIS mapping, construction drawings, permitting support, and network architecture planning.
Support environmental reviews, historic preservation, cultural resource assessments, permitting, site documentation, and related compliance activities.
Fund pole assessments, make-ready work, right-of-way preparation, easements, permitting, and access coordination.
Construct or improve huts, cabinets, tower sites, equipment pads, power systems, grounding, fencing, climate control, and physical security.
Deploy generators, batteries, UPS systems, monitoring tools, and reliability equipment to keep facilities operational during outages.
Provide and install ONTs, wireless receivers, routers, modems, and related customer equipment needed to receive broadband service.
Fund construction oversight, inspection, quality assurance, permitting coordination, contractor management, schedule tracking, and risk mitigation.
Support allowable bonding, letters of credit, and surety instruments required for broadband construction activities.
Train Tribal members for fiber construction, splicing, field installation, tower work, network maintenance, and long-term operations.
Prepare customer support, provisioning, monitoring, outage response, cybersecurity, service plans, customer communications, and operating policies.
Develop long-term financial, operational, staffing, maintenance, equipment replacement, pricing, and capital planning models.
Equitable Distribution activities are especially useful for Federally Recognized Tribes that may be eligible for an allocation of up to $500,000. These activities can help a Tribe build broadband readiness, strengthen internal capacity, develop a future project pipeline, prepare for implementation, or support smaller-scale use and adoption priorities.
NOTE: For Equitable Distributions category, your grant application would initially apply for either the TBCP Round 3 - Infrastructure or Use & Adoption categories. If your application doesn't receive the full funding and/or your organization has never applied for the TBCP grant before, the NTIA will modify it into an equitable distribution.
Develop a comprehensive Tribal broadband plan identifying needs, assets, gaps, priority projects, adoption barriers, funding opportunities, and implementation steps.
Evaluate technology options, market demand, costs, revenues, staffing, ownership models, and operational requirements.
Analyze long-term revenue, expenses, staffing, maintenance, replacement costs, pricing, and funding gaps.
Map Tribal boundaries, homes, businesses, anchor institutions, existing assets, towers, fiber routes, poles, rights-of-way, and unserved areas.
Collect household data, survey feedback, speed tests, interviews, and focus group findings to document needs and barriers.
Establish or strengthen a Tribal broadband office for planning, grant coordination, provider engagement, community outreach, reporting, and governance.
Build internal capacity for grant writing, project scoping, budgeting, procurement, documentation, compliance, and reporting.
Coordinate with State Broadband Offices to understand deployment plans, avoid duplication, and align Tribal priorities.
Develop ordinances, policies, procedures, right-of-way standards, data protection processes, service expectations, and broadband oversight roles.
Identify easements, permitting requirements, land considerations, environmental issues, and approval pathways for future deployment.
Develop procurement documents, evaluation criteria, vendor due diligence, contract language, and contractor monitoring procedures.
Fund staff training and professional development for project oversight, grant management, vendor coordination, data collection, and reporting.
Develop a community-specific digital inclusion strategy identifying barriers, target populations, outreach methods, training needs, and outcomes.
Design subsidy or affordability programs with eligibility rules, household verification, provider payment processes, documentation, and sustainability considerations.
Develop compliant device program policies for eligibility, demonstrated need, training, inventory tracking, cybersecurity, distribution, and recordkeeping.
Plan public access locations such as computer labs, libraries, elder centers, workforce centers, and learning spaces.
Assess telehealth needs, privacy requirements, equipment needs, provider coordination, facility readiness, and support services.
Identify employer needs, training partners, credentials, apprenticeships, career pathways, and job placement opportunities.
Create models for capital costs, operating expenses, revenue, subsidy needs, reserves, debt service, staffing, and sustainability.
Support coordination among Tribes, Tribal organizations, regional partners, providers, education, healthcare, and workforce entities.
Develop systems for tracking expenses, performance measures, participant data, service locations, inventory, subrecipients, and reporting obligations.
Tell us about your Tribe, Nation, Pueblo, proposed project, and funding goals. Native Network will use your intake information to help identify the best grant pathway and organize the next steps for a strong application.
Native Network’s pricing for creating successful NTIA Tribal Broadband Connectivity Program Round 3 and Native Entities Grant Program applications is $5,000 and up, depending on project complexity, application scope, documentation needs, and schedule. Native Network also has strategies to help fund the grant writing process. Please inquire for more information.