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Provisioning/Install Technician


Provisioning/Install Technician

Full Time | Wenatchee, WA | Posted 12/10/2016


Candidate will be responsible for provisioning and installation coordination and scheduling with external and company resources.


  • Responsible for entering company network orders, retrieving customer records from other phone companies by initiating and processing Local Service Requests (LSR) and Access Service Requests (ASR).
  • Must be able to update and maintain records, reports, and systems necessary to track any order through the provisioning process.
  • Must be able to resolve or escalate problems from internal or external customers and service providers to ensure the successful installation of services requested.


  • Familiarity with telecom bills, problems, and provisioning cycles
  • Excellent organizational and oral communication skills
  • Project management and problem solving skills
  • Proficient in Word, Excel, Outlook, and Internet use
  • Process oriented
  • Experience with the following is a plus: Local and long distance, 911 database, local number portability (LNP), test and turn up, ASR’s and LSR’s, pricing experience in Frontier and CenturyLink interfaces.


Salary DOE. Employee-paid health, vision & dental insurance available.

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